Privacy Policy for Helpbook.io
At Helpbook.io, we prioritize your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal data when you use our platform and services.
1. Information We Collect
We collect personal data you provide directly, such as:
- Account Information: Name, email address, etc.
- Usage Data: Collected through tools like PostHog for analytics. We ensure all data is anonymized to comply with GDPR.
2. How We Use Your Information
We use your personal data to:
- Provide and enhance our services.
- Communicate important updates or support requests.
- Monitor platform performance and improve user experience using tools like PostHog.
3. Data Retention
We retain personal data only as necessary to fulfill the purposes for which it was collected, or as required by law.
4. Your Rights
Under GDPR, you have rights to access, rectify, or delete your personal data. You may also withdraw consent for data collection. To exercise these rights, contact us at [email protected].
5. Data Sharing
We do not sell or rent your personal data to third parties. We may share data with trusted service providers (e.g., PostHog), ensuring they comply with GDPR regulations.
6. Security
We implement industry-standard security measures to protect your data against unauthorized access, loss, or misuse.
7. Changes to This Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website, and the updated policy will take effect immediately upon posting.
8. Contact Us
For questions about this policy, please contact us at [email protected].