Changelog

Set priority levels for feedback posts: You can now assign priority levels to feedback posts.

• Available priorities: No Priority, Low, Medium, High, and Urgent.
• Helps organize and focus attention on the most critical feedback items.

Benefits

• Streamlines the feedback resolution process by clearly highlighting critical posts.
• Enables teams to allocate resources efficiently based on priority levels.

Have any feedback? Let us know here →

Assignee for Feedback Posts: Now you can assign a specific user to be responsible for feedback posts.

• This helps streamline accountability and ensures clear ownership of feedback tasks.
• Assigned users are displayed directly on the feedback post for easy tracking.

Benefits

• Improved clarity on task ownership.
• Simplified management of feedback resolution processes.

Have any feedback? Let us know here →

Vote on behalf of users: You can now cast votes for feedback posts on behalf of other users.

• Useful for capturing input from users who cannot vote directly.
• Votes cast on behalf are clearly marked to distinguish them from user-submitted votes.

Benefits

• Ensures all user feedback is captured, even for those unable to participate directly.
• Improves the accuracy of feedback prioritization.

Have any feedback? Let us know here →

Post feedback on behalf of users: You can now create feedback posts on behalf of other users.

• Ensures user ideas or issues are documented even if they cannot submit them personally.
• Posts clearly indicate they were created on behalf of another user.

Benefits

• Captures valuable feedback from all users, including those unable to post themselves.
• Provides clarity and transparency by identifying posts made on behalf of others.

Have any feedback? Let us know here →

Introducing Private Boards! Now you can manage board visibility with these new features:

• Public or Private Access: Toggle between public and private settings for each board.
• Private Boards: Only accessible to authenticated users, providing secure spaces for internal discussions or trusted feedback.

Easily manage who sees and interacts with your boards to ensure the right people have access.

Read more about it in our latest blog post here.

We’re excited to introduce Private Feedback Portals, giving you control over who can access and provide feedback.

• Public or Private Access: Set your portal to be public or private, depending on your needs.
• Invite Link for Private Access: Share a unique invite link to control access, ensuring only trusted users can submit feedback.

With this update, you can gather feedback securely, whether from specific customers, beta testers, or internal teams.

Read more about it in our latest blog post here.

Post mutations

• Edit Posts: Users can make changes to their existing posts, ensuring that they can update information or correct mistakes easily.
• Delete Posts: Users can delete their posts, which will hide them from public view while still keeping them accessible to backoffice users.
• User Experience: A streamlined interface for editing and deleting posts has been implemented for intuitive navigation.
• Confirmation Prompts: Users will receive confirmation prompts when deleting posts to prevent accidental deletions.

Posts overview

Users can also now get an overview of all their posts directly from their profile, making it easier to manage their content.

We hope these enhancements will improve you and your users experience!

We’re excited to roll out our new Feedback Module, designed to bring simplicity, transparency, and control to how you manage and respond to user feedback.

What’s New?

Say goodbye to scattered feedback, endless email chains, and buried feature requests in Slack. Now, you can keep every piece of feedback, bug report, and user request in one centralized platform, all perfectly organized.

Multiple Portals: Create unique portals for different projects or teams, so feedback stays organized and relevant.

Custom Boards and Statuses: Tailor boards to match your workflow and define custom statuses to keep users in the loop.

Comprehensive Feedback Analysis: Track trends, prioritize requests, and dive deep into what your users want most.

Why You’ll Love It

Our new system allows you to update users on their feedback’s progress, building trust and transparency, and turning your users into true partners in your product’s growth.

What's next?

We are just getting started and in the nearest future, you can look forward to even more features.

• Road map
• Changelog
• Notify users when status has changed
• Subcribe to posts
• And much more..

Curious to see how it works or have any feedback of your own?
Head over to our own portal and let us know what you think →