Terms of Service for Helpbook.io

These Terms of Service (the "Agreement") are entered into by and between Helpbook.io ("Helpbook," "we," "us," or "our") and you ("you" or "User"). By accessing or using our platform and services (the "Services"), you agree to be bound by this Agreement. If you do not agree to these Terms, you must not access or use the Services.

If you are using the Services on behalf of a company, organization, or other legal entity, you represent that you have the authority to bind such entity to this Agreement. In such cases, "you" refers to the entity, and you agree to ensure that your entity complies with these Terms. If you do not have such authority or do not agree with these Terms, you must not use the Services.

1. Acceptance of Terms

By signing up and using the services provided by Helpbook.io (referred to as the "Service"), you agree to be bound by these Terms of Service. The Service is owned and operated by Helpbook.io ("we," "us," or "our").

2. Description of Service

Helpbook.io is a versatile platform designed to support SaaS teams in managing various aspects of their operations, including customer feedback, knowledge base creation, and other productivity tools. Our suite of integrated tools helps teams focus on building their products, improving customer support, and optimizing internal workflows. As we expand, the platform will offer additional tools tailored to enhance collaboration and operational efficiency for SaaS businesses.

3. Data Protection & GDPR Compliance

Helpbook.io complies with the General Data Protection Regulation (GDPR) applicable to users located in the European Union (EU). We are committed to ensuring that personal data is processed lawfully, transparently, and securely.

Data Collection: We may collect personal information such as names, email addresses, feedback data, and usage analytics to provide and improve our services.
Data Usage: Your data is used for providing services, improving our platform, and communicating with you.
Data Retention: We retain data only as long as necessary for the purposes outlined in this Agreement, or as required by law.
Your Rights: You have the right to access, correct, or delete your personal data, as well as other rights under GDPR. To exercise your rights, please contact us at [email protected].

4. Intellectual Property Rights

You acknowledge and agree that the Service, including all its content, features, functionality, software, code, text, displays, graphics, photographs, video, audio, design, and selection, is owned by Helpbook.io, our licensors, or other third-party providers and is protected by applicable copyright, trademark, patent, trade secret, and other intellectual property laws. You are granted a limited, non-transferable license to use the Service for its intended purposes, subject to the terms of this Agreement.

5. Changes to These Terms

We reserve the right to revise and update these Terms of Service at any time at our sole discretion. Any changes to these Terms will take effect immediately upon posting to the Website. By continuing to access or use the Website and Services after such changes are posted, you agree to be bound by the revised Terms.

6. Disclaimer of Warranties

The Service and all its content are provided on an "AS IS" and "AS AVAILABLE" basis. Helpbook.io does not offer any warranties, express or implied, including but not limited to warranties of title, merchantability, non-infringement, or fitness for a particular purpose. We disclaim all such warranties to the fullest extent permitted by law.

7. Limitation of Liability

In no event will Helpbook.io, its affiliates, licensors, service providers, employees, agents, officers, or directors be liable for any damages arising out of or in connection with your use, or inability to use, the Service or Website. This includes, but is not limited to, direct, indirect, incidental, consequential, special, or punitive damages, even if we have been advised of the possibility of such damages.

8. Governing Law and Jurisdiction

These Terms of Service shall be governed by and construed in accordance with the laws of Denmark, without regard to its conflict of law principles. Any legal action arising out of or relating to these Terms shall be exclusively filed in the competent courts of Denmark, and you consent to the jurisdiction and venue of such courts.

9. Acknowledgment

By using Helpbook.io, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service. If you do not agree to these Terms, you are not authorized to use the Service. We reserve the right to modify these Terms at any time, so please review them regularly.